![]() If you receive a damaged or defective products, we will request photographic evidence of the parcel and/or the the particular product that has the issue.That being said, if you item does arrive not quite in the condition you hoped, please contact us immediately via with your order number and information.Unfortunately, as we have no control over this, we aren’t able to cover any damage sustained during transit. ![]() Occasionally, the delivery carrier can be heavier handed than we would like.We take great care in packaging our items to ensure that your order arrives in mint condition. Here at CNP Comics, we do our best to ensure that your order arrived to you as quickly as possible, in the best possible shape.Items in our Sale section or deemed “last of” products.Print to order products, such as posters.Any products that may have a “used by” date.We unfortunately aren’t able to offer returns of the following items: We reserve the right to refuse any product returns due to change of mind.You must contact CNP Comics to discuss any exchange within 30 days of receiving your item.The item must be returned to us in exactly the same condition it was received by you, the customer.CNP Comics will not cover, refund or organise an return postage for Change of Mind products. Any return postage cost must be paid for by you, the customer.The original freight charge paid will not be refunded.Any Change of Mind purchases will incur a 15% re-stocking fee, and an additional flat charge of $10.We offer a store credit, which can be used towards future purchases. Please note, that we do not offer full cash refunds for Change of Mind purchases.We do not offer returns or exchanges for pre-ordered items. We do offer a 30-day returns/exchange policy, on in-stock products.
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